Gambling at Club99 is meant to be fun — a way to enjoy Aviator, Rummy, Callbreak, and more in your spare time. When it stops being fun, Club99 has the tools and support to help you take back control. This page explains everything you need to know.
Every Club99 account comes with a full set of responsible gaming tools — free, instant, and available directly from your account settings at any time.
Set a daily, weekly, or monthly deposit limit on your Club99 account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately — raising it requires a 24-hour cooling-off period.
Set a reminder to alert you after a chosen amount of time spent playing on Club99. When the reminder triggers, you'll see a notification asking if you want to continue. It's a simple nudge to help you stay aware of how long you've been playing.
Take a short break from Club99 without permanently closing your account. Choose a cool-off period of 24 hours , 7 days, or 30 days. During this time your account is locked and cannot be accessed. The cool-off period cannot be cancelled once it starts.
If you need a longer break, Club99 offers self-exclusion for 3 months, 6 months, 1 year, or permanently. Your account is fully suspended for the chosen period. During self-exclusion, Club99 will also stop sending you any promotional communications.
Set a maximum amount you are willing to lose over a daily, weekly, or monthly period. Once your loss limit is reached, Club99 will automatically prevent further play until the period resets. This tool helps you keep your gaming spend firmly within budget.
Enable reality check notifications to receive regular pop-up messages showing how long you have been playing and how much you have won or lost in the current session. These reminders help you make informed decisions about whether to continue playing.
Responsible gaming means playing at Club99 in a way that stays fun, stays affordable, and stays under your control. It means treating gambling as entertainment — the same way you might spend money on a movie or a meal out — not as a way to make money or escape from problems.
Club99 is committed to responsible gaming because we genuinely care about the wellbeing of every player on the platform. We want you to enjoy Aviator, Rummy, Callbreak, Jungle King, and all the other games Club99 offers — but we also want you to be able to walk away whenever you choose, without gambling having a negative impact on your life.
Responsible gaming at Club99 is not just a policy on a page. It is built into the platform through practical tools, trained support staff, and a genuine commitment to putting player safety first. Every account on Club99 has access to the full suite of responsible gaming tools described on this page — for free, with no waiting period, and no questions asked.
Club99 is strictly for adults aged 18 and above. This is not just a rule — it is a firm commitment to protecting young people from the potential harms of gambling. Club99 uses identity verification to confirm the age of all players before they are permitted to deposit or withdraw funds.
If you are a parent or guardian, please take steps to ensure that minors in your household cannot access your Club99 account. This includes:
If Club99 discovers that a player is under 18, the account will be closed immediately and all funds will be handled in accordance with our Terms and Conditions.
These are the principles that every Club99 player should keep in mind every time they log in:
All responsible gaming tools on Club99 are available directly from your account settings. Here is how to access and use them:
Go to club99.one or open the Club99 app and log in with your registered mobile number and password.
Tap or click on your profile icon in the top right corner of the screen, then select "Account Settings" from the dropdown menu.
In Account Settings, find the "Responsible Gaming" section. All available tools — deposit limits, loss limits, session reminders, cool-off, and self-exclusion — are listed here.
Select the tool you want to use, enter your chosen limit or period, and confirm. Changes that reduce your access (lower limits, cool-off, self-exclusion) take effect immediately.
If you cannot find the responsible gaming tools or need assistance setting them up, contact Club99 support via live chat 24/7. Our team will help you immediately, no questions asked.
Problem gambling can develop gradually and is not always easy to spot in yourself. The earlier you recognise the warning signs, the easier it is to address them. Club99 encourages all players to be honest with themselves about their gambling habits.
Common signs that gambling may be becoming a problem include spending more money on gambling than you planned, feeling anxious or irritable when you are not gambling, lying to family or friends about how much you gamble, borrowing money to fund gambling, neglecting work or personal responsibilities because of gambling, and continuing to gamble even when you know it is causing harm.
If any of these signs sound familiar, it does not mean you are a bad person — it means you may need some support. Club99's responsible gaming tools are a good first step. Reaching out to Club99 support is another. Taking a break through the cool-off or self-exclusion feature is often the most effective immediate action you can take.
Answer honestly. If you say "yes" to two or more of these questions, it may be time to use Club99's responsible gaming tools or speak to our support team.
Cap your daily, weekly, or monthly deposits.
Get notified after a set amount of play time.
Lock your account for 1, 7, or 30 days.
Suspend your account for 3–12 months or permanently.
Our support team is available 24 hours a day, 7 days a week. If you are concerned about your gambling or someone else's, reach out — everything is handled confidentially.
The best sessions on Club99 are the ones where you play within your means, enjoy the games for what they are, and walk away feeling good — whether you won or lost. That is what responsible gaming looks like in practice.
Club99 has a wide range of games — from the fast-paced excitement of Aviator to the strategy of Single Deck Blackjack and the social fun of Rummy and Callbreak. There is always something to enjoy, and there is never any pressure to play more than you want to.
If you ever feel like the fun has gone out of it, that is your signal to step back. Use the cool-off feature, take a break, do something else. Club99 will still be here when you are ready to come back — refreshed, in control, and ready to enjoy the games again.