These Terms and Conditions govern your use of Club99 and everything on it — your account, deposits, withdrawals, bonuses, and gameplay. Reading them takes a few minutes and saves a lot of confusion later.
Club99's Terms and Conditions exist to keep the platform fair for every player. Here are the six areas they cover most directly.
Club99 is open to players aged 18 and above who are using the platform for personal entertainment. One account per person — no exceptions. Duplicate accounts are closed and balances forfeited.
All transactions on Club99 go through bKash, Nagad, or Rocket. Minimum deposit is ৳100. Withdrawals are processed to the same method used for the deposit and arrive in under two minutes on average.
All Club99 bonuses — including the welcome bonus of up to ৳10,000 — come with wagering requirements. Bonus funds must be wagered a set number of times before they can be withdrawn as cash.
Using bots, exploiting software bugs, colluding with other players, or attempting to manipulate game outcomes in any way is strictly prohibited. Violations result in immediate account suspension.
You are responsible for keeping your Club99 login credentials secure. Never share your password. Club99 will never ask for your password via chat or email. Report any suspicious activity immediately.
Club99 provides deposit limits, session reminders, and self-exclusion tools. If gambling stops being fun, use these tools or contact our support team. Full details are on the Responsible Gaming page.
By accessing or using Club99 — whether through the website at club99.one, the Club99 Android app, or any other Club99 service — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you must stop using Club99 immediately.
These Terms and Conditions form a legally binding agreement between you and Club99. They apply to every interaction you have with the platform — browsing, registering, depositing, playing games, claiming bonuses, and withdrawing funds. Using Club99 in any capacity means you accept these terms.
To register and use Club99, you must meet all of the following requirements:
Club99 reserves the right to request identity verification documents at any time. If you cannot verify your identity when asked, Club99 may suspend or close your account and withhold any pending withdrawals until verification is complete.
Each player is permitted to hold exactly one Club99 account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. If Club99 detects duplicate accounts, all accounts involved will be suspended and any balances or bonus funds will be forfeited without appeal.
You are solely responsible for all activity that takes place under your Club99 account. This includes all bets placed, all deposits made, and all withdrawals requested. If you believe your account has been accessed without your permission, you must contact Club99 support immediately.
Club99 accounts are non-transferable. You may not sell, transfer, or assign your account or any funds within it to another person. Attempting to do so will result in immediate account termination.
Club99 accepts deposits via bKash, Nagad, and Rocket. These are the only accepted payment methods. No international bank transfers, credit cards, or third-party payment processors are accepted. All deposit amounts are in Bangladeshi Taka (৳).
The minimum deposit amount is ৳100. There is no maximum deposit limit, though Club99 reserves the right to apply limits to individual accounts at its discretion for security or compliance reasons.
Deposits are credited to your Club99 account balance in real time once the transaction is confirmed by the payment provider. Club99 is not responsible for delays caused by the payment provider's systems. If a deposit does not appear in your account within 15 minutes, contact Club99 support with your transaction reference number.
Club99 does not charge fees on deposits. However, your mobile wallet provider may apply their own transaction fees. Check with your bKash, Nagad, or Rocket account for their current fee schedule.
Withdrawal requests on Club99 are processed to the same payment method used for the most recent deposit. The minimum withdrawal amount is ৳200. Club99 targets a processing time of under two minutes for standard withdrawal requests, though this may vary during periods of high demand.
Before a withdrawal can be processed, the following conditions must be met:
Club99 reserves the right to request additional verification documents before processing large withdrawals. This is a standard anti-fraud measure and is not a reflection on any individual player's standing.
Club99 offers a welcome bonus of up to ৳10,000 for new members, along with ongoing promotions for existing players. All bonuses are subject to wagering requirements and specific terms that are published alongside each offer.
General bonus rules that apply to all Club99 promotions unless stated otherwise:
Club99 uses a certified Random Number Generator (RNG) for all game outcomes. Every result — every card dealt in Rummy or Single Deck Blackjack, every crash point in Aviator, every outcome in Callbreak — is genuinely random and cannot be predicted or manipulated.
The following actions are strictly prohibited on Club99 and will result in immediate account suspension and forfeiture of all balances:
In the event of a technical failure during a game, Club99 will attempt to restore the game to its last valid state. If this is not possible, bets placed during the affected round will be refunded to the player's account balance.
You are responsible for maintaining the security of your Club99 account. This means choosing a strong, unique password and not sharing it with anyone. Club99 staff will never ask for your password through any channel — not live chat, not email, not phone.
If you suspect that your account has been accessed without your authorisation, contact Club99 support immediately via live chat. We will investigate and, where necessary, freeze your account to prevent further unauthorised activity while the investigation is ongoing.
Club99 uses SSL encryption on all connections to protect your data in transit. However, the security of your device and your login credentials remains your responsibility. Club99 cannot be held liable for losses resulting from you sharing your credentials or using Club99 on an insecure device.
Club99 is committed to providing a safe and responsible gaming environment. We provide tools to help players manage their gambling activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available directly from your account settings at any time.
If you choose to self-exclude, your account will be restricted for the period you select. During a self-exclusion period, you will not be able to deposit, play, or claim bonuses. Self-exclusion requests are processed immediately and cannot be reversed before the selected period ends.
Club99 encourages all players to gamble responsibly. Gambling should be entertainment — not a way to make money or solve financial problems. If you feel that gambling is negatively affecting your life, please visit our Responsible Gaming page for resources and support contacts.
Club99 collects and processes personal data in accordance with our Privacy Policy. By using Club99, you consent to the collection and use of your data as described in that policy. The Privacy Policy is available at club99.one/privacy-policy.
Club99 will never sell your personal data to third parties for marketing purposes. Data is shared only where required for payment processing, identity verification, or legal compliance. All data is stored securely and protected by industry-standard encryption.
You may close your Club99 account at any time by contacting support via live chat. Any real-money balance remaining in your account at the time of closure will be returned to your registered payment method, provided all verification requirements have been met and there are no outstanding investigations.
Club99 reserves the right to suspend or permanently close any account that is found to be in violation of these Terms and Conditions. In cases of serious violations — including fraud, money laundering, underage gambling, or use of prohibited software — Club99 may close the account without notice and withhold any remaining balance pending investigation.
Club99 provides its platform on an "as is" basis. While we work hard to keep the platform available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.
Club99 is not liable for any losses — financial or otherwise — resulting from:
Nothing in these terms limits Club99's liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.
Club99 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "Last Updated" date. Continued use of Club99 after changes are published constitutes acceptance of the updated terms.
For significant changes, Club99 will make reasonable efforts to notify registered players via the email address or contact details on file. It is your responsibility to keep your contact details up to date and to review these terms periodically.
If you have any questions about these Terms and Conditions, or if you need clarification on any point, Club99's support team is available 24/7 via live chat on the website and app. You can also reach us by email at the address listed in the footer of this page.
For matters related to responsible gaming, account restrictions, or self-exclusion, please visit our Responsible Gaming page or contact support directly. We aim to respond to all enquiries within a few minutes during live chat and within 24 hours for email.